Warmth and Wellness Massage Therapy
Terms of Service – Please Read Carefully
These policies are in place to ensure a safe, professional, and effective massage experience for all clients.
New Client Policy: I.D. Required
A valid photo I.D. must be submitted before your first appointment to verify age and prevent fraudulent bookings. No exceptions.
Hygiene
Please shower before your session to minimize odors and dead skin.
Avoid smoking beforehand—clients who arrive smelling of smoke will be turned away and lose their deposit.
Arrival
Arrive 5–10 minutes early to use the restroom, complete intake, and start your session on time.
Clothing
Wear comfortable, easy-to-remove clothing. Avoid restrictive items like corsets or shapewear.
Jewelry & Accessories
Remove all jewelry before your session to avoid discomfort or damage.
Disrobing & Draping
Undress to your comfort level in private after intake and get under sheets.
Clients must remain covered under the sheet throughout the session. Attempting to undrape yourself will end the session immediately, with full charges applied and a ban from future appointments.
Professional Boundaries
Sexual or inappropriate behavior will not be tolerated. Any misconduct will end the session immediately, result in a ban, and may be reported to authorities.
Cancellation Policy
A 30% non-refundable deposit is required to book
Clients who cancel within 24 hours or fail to show will be charged the full service fee
A card will be securely saved on file for future bookings attendance.